Refund Policy
1. Introduction
At GP Ventures, we strive to provide the best possible service to our clients. This Refund Policy outlines the conditions under which we offer refunds for our services. By purchasing our services, you agree to the terms set forth in this policy.
2. Refund Eligibility
- Consulting Services: Refunds for consulting services will be considered on a case-by-case basis. If you are not satisfied with the service provided, you must contact us within 14 days of the service delivery to request a refund.
- Courses and Training Programs: Refunds for online courses and training programs are available if the request is made within 14 days of purchase and if you have not accessed more than 20% of the course content.
- Digital Products: Refunds for digital products (e.g., eBooks, templates) are not available due to the nature of the product.
3. Refund Process
To request a refund, please follow these steps:
- Contact Us: Send an email to support@thegpventures.com with your name, email address, purchase details, and the reason for your refund request.
- Review: Our team will review your request and may ask for additional information to process your refund.
- Decision: We will notify you of our decision within 7 business days. If approved, the refund will be processed within 14 business days.
4. Non-Refundable Situations
Refunds will not be issued in the following situations:
- The request is made after the specified refund period.
- The product or service has been fully utilized or accessed.
- The refund request is based on a change of mind or personal circumstances not related to the quality of the service provided.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
GP Ventures
Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates
Email: support@thegpventures.com
Phone: +971 58 505 7346